Requesting Sign Language Interpreting (SLI) and/or Communication Access Real Time Translation (CART) Services

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities.

To ensure availability, you are advised to make your request at least 72 hours prior to your scheduled event.  Due to the difficulties in securing Sign Language Interpreters, five (5) or more business days notice is strongly recommended.

Please complete the service request form below.   Please note: All fields with * (asterisk) indicates required field.  Requests will not be processed until complete information is provided.


Indicates required field

REQUESTER'S CONTACT INFORMATION

EVENT CONTACT INFORMATION

Same as Requester's Contact Information

Same as Requestor's Contact Information?

Same as Requester's Contact Email Address.
Please complete the Event Contact Information Section below.

EVENT INFORMATION

TYPE OF EVENT LOCATION

TYPE OF EVENT LOCATION

Requires travel to the on-site event, lecture or meeting location. Please complete the On-site Location of Event Section below.
Requires remote to a video conferencing platform (i.e. Google Hangouts, GoToMeeting, Skype, Zoom). Please complete the Remote Event Section below.
On-site Location of Event

On-site Location of Event

If On-site was checked, please complete the On-site Location of Event Section below.

Remote Event Information

Please copy and paste the Remote Event Information such as video conference platform's URL (i.e. Google Hangouts, GoToMeeting, Skype, Zoom), audio conference, or other video meeting access information such as Bridge Number, Zoom meeting Dial-In and ID numbers below.

TYPE OF SERVICE REQUEST

TYPE OF SERVICE REQUEST (check all that apply)

Please select the Type of Communication Access Real-Time Translation (CART) below (check all that apply).
Please select the Type of Sign Language Interpreting (SLI) below (check all that apply).
Type of Sign Language Interpreting (SLI) Required (check all that apply)

Type of Sign Language Interpreting (SLI) Required (check all that apply)

(2 – 5 Participants)
(6 or more Participants)
Type of Communication Access Real-Time Translation (CART) Required (check all that apply)

Type of Communication Access Real-Time Translation (CART) Required (check all that apply)

(2 – 5 Participants)
(6 or more Participants)
A captioner travels to the event, lecture or meeting. The captioner comes prepared with their stenotype machine and computer. The captioner listens to the audio and captions everything they hear. The captions are then displayed on a screen, projector or computer. Hosting department will provide WiFi login information for captioners use onsite if needed.
Remote captioning involves the audio from the speaker being sent to a captioner in a remote location (usually through the internet or telephone), and then the captions are sent back (through the Internet) to the individual or venue via a web-enabled device (such as mobile or laptop). *Hosting department is required to provide Skype, Zoom, Google Hangouts, GoToMeeting, audio conference, or other video meeting access information such as Bridge Number, Zoom Meeting Dial-In Numbers, Meeting ID, and Passcode.
StreamText platform is available to anyone needing to deliver realtime captions. It provides more options to allow meeting participants to customize the real-time captioning display to best fit their needs, like changing the background color, font type, color, and size. It is commonly utilized with video meeting applications. A StreamText link will be provided.
Captioning on top of a presentation such as PowerPoint Presentation, which allows for easy viewing.

INSTRUCTIONS

Please provide instructions:

DOCUMENT SOURCES

Hosting department will provide necessary materials such as:
  • Agenda
  • Program Outline
  • Script
  • and other pertinent information
Any and all material that can be provided to the service providers prior to the meeting will be appreciated. This ensures a more accurate interpretation/captioning.

Maximum 2 files.
256 MB limit.
Allowed types: rtf, pdf, doc, docx, ppt, pptx, xls, xlsx.
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