It is the policy of the City of Los Angeles to provide access to its programs and services for persons with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA) of 1990.

Oversight of compliance activities is the responsibility of the ADA Compliance Office and all inquiries concerning the City's efforts to make its programs and services accessible to persons with disabilities should be directed to Department on Disability, Disability Access and Services, 201 North Figueroa Street, Suite 100, Los Angeles, CA 90012, (213) 202-2764 Voice and (213) 202-2755 TTY.

The City of Los Angeles has established, pursuant to Title II, Section 35.107 (B) of the ADA, the following formal grievance procedure to be used by persons with disabilities to allege violations of the ADA. Individuals are not required by federal regulations to use this grievance procedure, but may file complaints directly with the appropriate federal enforcement agency.

Under the City's Discrimination Free Workplace Policy, employees of the City and applicants for City employment have the right to file a written ADA Title I discrimination complaint with the Civil Service Commission within one year of an alleged act of discrimination. The complaint may be filed on any employment action, procedure, or practice specifically affecting the individual, which is believed to be discriminatory, including any allegation of employment-related discrimination under Title I of the ADA. All such complaints are investigated by staff of the Personnel Department's Equal Employment Opportunities Section, Employee Services Division.